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      How do I schedule alerts?

      In this article, we'll explain the difference between Alert Schedules and Alert Sleep Schedules and show you how to set them up.

      Are you tired of receiving alerts at inconvenient times? Do you wish you could control when you receive alerts and when you don't? Whether you want to silence alerts during planned maintenance events or take a break from notifications during product deliveries, we've got you covered. With our Alert Scheduling and Alert Sleep Scheduling features, you can now choose when you want to receive alerts and when you'd rather not be bothered.

      What is an Alert Schedule vs. an Alert Sleep Schedule?

      Alert Schedules and Alert Sleep Schedules serve similar purposes, but they differ in their functionality. Here's a brief explanation of each:

      • Alert Schedule: An Alert Schedule allows you to specify the days and times when you want to receive alerts. No alerts will be sent outside of the specified time frame. You can set up an Alert Schedule in the web dashboard by inputting the desired days and times.
      • Alert Sleep Schedule: An Alert Sleep Schedule, on the other hand, allows you to silence alerts for a specific period. This feature is useful when you expect a temporary change in temperature or humidity levels, such as during inventory delivery or maintenance. You can set up an Alert Sleep Schedule in the app by selecting the days and times when you don't want to receive alerts.

      Setting Up Alert Sleep Schedules

      To schedule the day(s) and time(s) you would not like to receive alerts, please follow the directions below.

      GlacierGrid App:
      1. Open your GlacierGrid App.
      2. Click on the equipment you want to set a Sleep Schedule for.
      3. Select "more equipment details" 
      4. Click on the alert you would like to edit. 
      5. Scroll down to Sleep Schedule and click "Edit"
      6. Select the days and times when you would not like to receive alerts.
      7. Click "apply".

      Setting Up Alert Schedules

      To schedule the day(s) and time(s) you would like to receive alerts, please follow the directions below.

      GlacierGrid Web Dashboard: 
      1. Login to your dashboard.
      2. Click on the Equipment Tab and navigate to the location your sensor is at.
      3. Select the arrow next to the sensor that needs alert configuration.
      4. Click the Pencil Icon next to the sensor.
      5. Click the clock icon shown below.schedule alerts
      6. Select the days and times when you would like to receive alerts.
      7. Click Save. 

      Once you've set up your Alert Schedule, you'll only receive alerts within the specified time frame. If you want to modify your Alert Schedule later, simply follow the same steps and update the days and times accordingly.

      Tips and Tricks:

      Here are a few tips to keep in mind when using Alert Schedules and Alert Sleep Schedules:

      • Be mindful of any time zone differences when setting up your Alert Schedules and Alert Sleep Schedules.
      • Make sure to communicate with your team members or colleagues about your Alert Schedules and Alert Sleep Schedules so everyone is aware of when alerts will be received.
      • Use Alert Sleep Schedules sparingly and only when necessary, as they may cause missed alerts if an issue arises outside of the scheduled sleep period.

      With Alert Scheduling and Alert Sleep Scheduling, you can now choose when you receive alerts and when you don't.  By leveraging these features, you can achieve greater control over your notification experience.