Sometimes you may need to schedule alerts for specific timeframes, or temporarily freeze alert notifications for a set period of time. This article will explain how to set up Alert Schedules and Alert Sleep Schedules in your GlacierGrid dashboard.
Alert Schedules vs Alert Sleep Schedules: What’s the Difference?
Alert Schedules and Alert Sleep Schedules serve similar purposes but differ in functionality. Here is a brief explanation of each:
- Alert Schedule: An Alert Schedule allows you to specify the days and times when you want to receive alerts. No alerts will be sent outside of the specified time frame. You can set up an Alert Schedule in the web dashboard by inputting the desired days and times.
- Alert Sleep Schedule: An Alert Sleep Schedule, on the other hand, allows you to silence alerts for a specific period. This feature is useful when you expect a temporary change in temperature or humidity levels, such as during inventory delivery or maintenance. You can set up an Alert Sleep Schedule in your mobile app by selecting the days and times when you do not want to receive alerts.
Setting Up Alert Sleep Schedules
To schedule the day(s) and time(s) you would not like to receive alerts, please follow the directions below.
GlacierGrid Mobile App:
- Log in to your GlacierGrid App on your mobile device.
- From the home screen, select the equipment you wish to set a Sleep Schedule for.
- Select More Equipment Details.
- Select the alert you would like to edit.
- Scroll down to Sleep Schedule and click Add.
- Select the days and times when you would not like to receive alerts.
- Click Apply.
Setting Up Alert Schedules
To schedule the day(s) and time(s) you would like to receive alerts, please follow the directions below.
GlacierGrid Web App – Classic dashboard
If you are using the Classic web dashboard (white background) please follow these steps:
- Login to your web dashboard online.
- Click on the Equipment tab and navigate to the location your sensor is located.
- Select the arrow next to the equipment that needs an alert configuration.
- Click the pencil icon next to the alert you want to edit.
- Click the clock icon shown below.
- Select the days and times when you would like to receive alerts.
- Click Save before navigating away.
GlacierGrid Web App – Energy dashboard
If you are using the Energy dashboard (dark background), please follow these steps.
Important note: If you are using the Energy dashboard, you can only add a sleep schedule when you are creating a new alert. As of now, you may not edit sleep schedules for existing alerts in the Energy dashboard. If you wish to edit the alert, you will need to create a new alert and disable or delete the existing alert you are replacing.
1. Log in to your dashboard via the web app, and select Energy Dashboard in the top right corner.
2. Select the equipment you wish to edit. Then, inn the left-hand navigation bar, select Alerts.
3. In the top right-hand corner, select the blue Add icon.
4. Fill out the parameters of the alert you wish to create. If you are replacing an existing alert, simply copy the information from your existing alert.
5. Next, select Optional Sleep Schedule at the bottom.
6. Set the times for when you would like to silence alerts for. Make sure to write the times in HH:MM[AM/PM] format.
7. Once you have set all the sleep schedules, select Save.
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- If you are replacing an existing alert, delete the alert once your new alert has been saved. Check out our guide on editing alerts to learn more.
- If you wish to edit the sleep schedule at a later time, you may either use the Classic Web App or the Mobile App to make changes.
How to snooze an alert:
To temporarily pause alerts for specified timeframes, follow these steps.
Please note: you must use the GlacierGrid Mobile App to snooze an alert.
- Open your GlacierGrid app on your mobile device.
- Locate the equipment you want to snooze alerts for and swipe to the left.
- Click the bell icon and select the duration for the snooze. You can choose from 1 hour, 2 hours, 6 hours, 12 hours, or 24 hours.
- Click Apply to implement the snooze.
- Once the snooze ends, alerts will resume automatically.
If you run into any issues trying to Schedule or Snooze Alerts, please contact support@glaciergrid.com for assistance.