How do I set up alerts?

Learn more about adding and editing alert configurations and the temperature thresholds that inform those alerts.

Alerts are a powerful tool that allows you to be notified when your units go outside of the desired temperature and humidity range. 

How do I add an Alert?

Each piece of equipment should have a minimum and maximum temperature and humidity thresholds, or the temperatures you are comfortable allowing your units to operate in. These min/max temperatures or humidity percentages will inform when your alerts are triggered for a specific piece of equipment. 

If you need to adjust these thresholds, follow the directions below. 

GlacierGrid App:

1. Look for the sensor name. 
2. Swipe to the left.
3. Tap on the Pencil icon. 
4. Locate the "Temperature Threshold" fields and input your desired maximum and optional minimum threshold.
5. Tap Save on the upper right corner.

GlacierGrid Web Dashboard: 

1. Login into your GlacierGrid Dashboard on your preferred web browser. 
2. Select the Equipment tab.
3. Click on the pencil icon beside the sensor name. 
4. Adjust the desired temperature threshold. 
5. Click Next. 

Now that those settings have been updated, you can move on to setting up your alerts. 

How to Configure Alerts:

GlacierGrid App: 

1. Login into your GlacierGrid app.
2. Click on the " + " icon. 
3. Select "Add Alert".
4. Select the location of the equipment in need of an alert. 
5. Select the equipment to add your alert to. Click Next. 
6. Check the box on "above" to enable an alert for when your unit goes "above" the maximum threshold. Check the box on "below" to enable an alert for when your unit goes "below" the minimum threshold (this will only appear if you have a minimum temperature threshold input).
7. Add your recipients and select the timeframe for your alert. If you'd like this alert to send in a specific way, you can toggle the "custom alert notification method" to ensure this alert alone with send in the method specified.
8. Save. 

GlacierGrid Web Dashboard: 

1. Login into your GlacierGrid Dashboard on your preferred web browser.
2. Navigate to the sensors tab and scroll until you see the sensor you would like to edit or add an alert for.
3. Click on the sensor that you want to edit or add the alert to.
4. To add an alert, select the pink Add Alert button to the right of the sensor name. If you hover over the pencil icon to the right of the alert name, you will see it says edit.  Click on the pencil icon to edit an existing alert.
5. While creating or editing an alert, you can customize the duration of time until the alert is sent, and recipients, and customize the notification method for that specific alert.
6. Save.