Locations
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      What are locations and how do I create/edit them?

      This article will explain what locations are and how to create or edit them in your dashboard.

      What is a location in the GlacierGrid Dashboard?

      A "location" in GlacierGrid refers to any building or facility where you have equipment or spaces managed through our products. These locations are used to categorize and sort your monitored equipment, ensuring that you can manage your monitoring solution efficiently.

      How to Add a Location

      Below are step-by-step instructions for both methods to add a location through the mobile app or web dashboard:

      GlacierGrid Mobile App:

      1. Open the GlacierGrid App on your mobile device and navigate to the Equipment Tab.
      2. Look for the plus (+) icon located at the top of your screen. Tap on it.Screenshot 2025-01-23 at 2.57.50 PM
      3. From the drop-down, choose Add Location. This will initiate the location creation process.
        Screenshot 2025-01-23 at 2.58.10 PM
      4. Enter the required fields, such as Location Name and Address, on the Location Creation screen. 
      5. After entering the necessary information, click "Next".
        1. If you are using HVAC-controlled equipment, make sure to note it in the field before clicking Next. 
          Screenshot 2025-01-23 at 2.59.19 PM
      6. Select who should be notified about all device connectivity and battery issues at this location. You can choose either a pre-existing Team, or specific user(s) as recipients to those alerts. 
        Screenshot 2025-01-23 at 2.59.31 PM
      7. Customize the amount of time for the Hub Offline alert to trigger. If you select 2 hours, when our system has not received data from your hub for 2 hours, then the alert will trigger. We recommend 4 hours. 
      8. Click Save before navigating away. 

      GlacierGrid Web App

      If you are using the web dashboard, please follow these steps:

      1. Open a web browser on your computer or mobile device and log in to your GlacierGrid web dashboard.
      2. On the left panel, select the Locations tab to view your existing locations and to add new ones.
      3. Once there, click the blue Add Location button.

      4. Enter the required fields, such as Location Name and Address, on the Location Creation screen

      5. Click the blue Save button before navigating away.

        1. If the Save button is not illuminated blue, a required field has likely not been filled out. Please double check to make sure that you have filled out all of the required fields.

      If you run into issues at any point in this process, send an email over to support@glaciergrid.com and our team will be happy to assist you.

      Edit an existing Location:

      • Go to the Locations Screen using the menu on the left side of the screen.

      • Use the Locations table to find the Location you want to edit.

      • Click on overflow menu icon at the far right end of the row for that Location and select Edit.

      • Implement your desired edits.

      • Click the blue Save button in the bottom right corner of the screen

      ✅ Tip: If you manage a large portfolio, use the search and filter features to refine table results and find what you’re looking for in just a few clicks.

      Why are locations important? 

      Locations help you manage Equipment: 

      • Easily locate and manage equipment across multiple facilities or buildings.
      • Group equipment by location simplifies the monitoring process, allowing you to focus on specific issues 
      • Quickly Respond to Issues, minimizing downtime and potential temperature or humidity-related problems.

      If you are unable to see a location, please consult our troubleshooting guide for assistance.